Payment Policy

Payments for services rendered at LSTI will be consistent with current LSTI Financial Policy. The LSTI Payment Plan is offered for initial EMS education courses only (MFR, EMT-B, EMT-S, EMT-P and EMT-I/C) and comprises the following:

• Initial payment of 50% of course fee payable at time of registration.
• 50% of outstanding balance will be due at the 25% course completion point.
• Remaining balance will be due at the 50% course completion point.

A late payment is defined as a payment received at our business office after the due date. A service fee of $25 will be added to a student’s account for each occurrence of late payments. If payment is more than 15 days late, the student will be placed on administrative suspension from the course until payment is received by our business office. Any students placed on administrative suspension will not be allowed to participate in classroom sessions and will not be allowed to participate in any clinical and/or internship rotations until all balances due are reconciled. All course requirements must still be met to successfully pass the course. A final notice letter will be mailed to the student after payment is late more than 15 days. If a payment is not received within 15 days of being sent a final notice letter, then the student’s account will be sent to a collection agency. Additionally, a $25 service fee will be added for any returned checks. The service fee will be in addition to the late fee.

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EMS Education, Continuing Education and American Heart Association Tuition & Fees Refund Policy

LSTI strives to have a fair and equitable tuition and fees refund policy for students who voluntarily withdraw from our programs and classes. Refunds are not provided to students who are withdrawn for administrative or academic performance reasons.

For registrants of initial EMS Education Courses who wish to withdraw from class on, or prior to, the start date of class, refund checks (for checks and cash payments) are mailed and/or credit card payments are processed within 30 days of receipt of course withdrawal forms or written notice of intent to withdraw from class (via email, note or letter) and sent, as applicable, to the address provided on the student registration form. Cost of materials (including books) and student shirt will be deducted from the refund.

For registrants of AHA Courses and/or EMS CE Courses who wish to withdraw from class prior to the start date of class, refund checks (for checks and cash payments) are mailed and/or credit card payments are processed within 30 days of written notice of intent to withdraw from class (via email, note or letter) and sent, as applicable, to the address provided on the student registration form. If you have questions regarding the withdrawal procedure, please contact us.

Program Cancelled by LSTI

Refund: 100% of all tutition and fees paid.

Procedure: Do nothing. Refund check will be processed or credit card payment will be refunded within 30 days of the originally scheduled start date.

Program Rescheduled by LSTI

Refund: 100% of all tuition and fees paid will be applied to rescheduled course. You may request a refund if the rescheduled date is not satisfactory.

Procedure: If attending the rescheduled course, you do not need to do anything. If you are not attending the rescheduled course, submit your intent to withdraw from class in writing (via email, note or letter) to the LSTI Business Office before, or on the first day of the rescheduled class, or, contact the Business Office at 248.304.6057 prior to the first day of class.

Withdrawal Before or on the First Day of Class

Refund: 100% of all tuition and fees paid less a 10% administrative fee not to exceed $25.00.

Procedure: Submit your intent to withdraw from class in writing (via email, note or letter) to the LSTI Business Office before, or on the first date of class, or, contact the Business Office at 248.304.6057.