EMS Education, Continuing Education and American Heart Association Tuition and Fees Refund Policy

LSTI strives to have a fair and equitable tuition and fees refund poliy for students who voluntarily withdraw from our programs and classes. Refunds are not provided to students who are withdrawn for administrative or academic performance reasons. Withdrawal forms will be required to be submitted for students dropping a course prior to completion.

To ensure that you receive a timely and appropriate refund, as applicable, please follow the procedure listed below that best fits your withdrawal circumstances.

For registrants of initial EMS Education Courses who wish to withdraw from class on, or prior to, the start date of class , refund checks (for checks and cash payments) are mailed and/or credit card payments are refunded within 30 days of receipt of course withdrawal forms or written notice of intent to withdraw from class (via email, note or letter)  and sent, as applicable, to the address provided on the student registration form. Cost of materials (including books) and student shirt will be deducted from the refund. Course withdrawal forms are available at the LSTI Business Office.

For registrants of AHA Courses and/or EMS CE Courses who wish to withdraw from class prior to the start date of class, refund checks (for checks and cash payments) are mailed and/or credit card payments are refunded within 30 days of receipt of written notice of intent to withdraw from class (via email, note or letter) and sent, as applicable, to the address provided on the student registration form. If you have questions regarding the withdrawal procedure, please contact us.

Program Cancelled by LSTI

Refund: 100% of all tutition and fees paid.

Procedure: Do nothing. Refund check will be mailed or credit card payment will be refunded within 30 days of the originally scheduled start date.


Program Rescheduled by LSTI

Refund: 100% of all tuition and fees paid will be applied to rescheduled course. You may request a refund if the rescheduled date is not satisfactory.

Procedure: If attending the rescheduled course, you do not need to do anything. If you are not attending the rescheduled course, submit your intent to withdraw from class in writing (via email, note or letter) to the LSTI Business Office before, or on the first day of the rescheduled class, or, contact the Business Office at 248.304.6057 prior to the first day of class. 


Withdrawal Before or on the First Day of Class

Refund: 100% of all tuition and fees paid less a 10% administrative fee not to exceed $25.00.

Procedure: Submit your intent to withdraw from class in writing (via email, note or letter)  to the LSTI Business Office before, or on the first date of class, or, contact the Business Office at 248.304.6057.

 

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EMS Education

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